Questions to ask before hiring a kitchen or bathroom installer

Choosing who fits your kitchen or bathroom matters as much as choosing the units and tiles. These are the questions worth asking any installer, including us, before you commit.

About the quote

  • Is the quote itemised, so you can see what's included and what isn't?
  • Does it cover removal and disposal of the old kitchen or bathroom?
  • What happens if something unexpected is found once work starts?
  • How is payment split, and when is each part due?

About the work

  • Who will actually be doing the fitting: their own team or subcontractors?
  • Who handles gas and electrical work, and what certificates will you receive?
  • What is the expected start date and how long will the job take?
  • How will they protect the rest of your home while work is going on?

About the company

  • Can you see photos of completed jobs, ideally before and after?
  • Are they insured?
  • Do they have real customer reviews you can read?
  • What aftercare is offered if something needs adjusting later?

Trust your first impression

Someone who listens, answers clearly and is honest about what they don't know is usually a good sign. Take your time, compare more than one quote, and don't feel pressured to decide on the day.

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